Been going here for a while now and I have to say, it's never been a bad experience. Dr. Nordquist, is efficient and does great work. (I'm no dentist, but the issues I had were fixed, it was made as comfortable as possible and there were no adverse side effects). The lady that used to work up front was a little mean and kind of talked down to me, but there is a new person working up there now, and she is very nice.
I was having awful tooth pain and I was able to make an appointment in 2 hours that day. I was told my wisdom teeth on my right side were infected and they pulled them out fairly easy. I felt basically zero pain and all the staff there were so friendly and made sure I was calm and everything was ok.
Inconsistent dentist. Went two times for a deep cleaning ( first for the left side of my teeth, then for my right side a week later) and each side was visibly different. The first time the dentist did a decent job and was patient. Second time he was in a rush and did a pretty bad job. Staff is good, Dr N is mediocre at his job at best. Do not recommend.
I’ve always been terrified to see a dentist especially when there’s needles involved. In fact I was once transported to urgent care by the dental staff, due to high bp I was so nervous. The dentist offered me cake, chocolate, soda he thought I was hungry or my blood sugar was low & not sure what to do. I felt so bad for him. At Santee Cottonwood Dental, my new dentist is great he’s the best ever. I wouldn’t lie I was nervous when he did some procedure. I almost asked for a bp monitor but he was very nice, gentle, caring & made sure i’m okay so I was fine. I wouldn’t wanna see another dentist. Thank you Dr. M. Talia ❤️. He is highly recommended. His assistant Rachel is also cool. I believe they’re both new.
Yesterday I went in due to having a chipped molAr. The Dentist said I need a crown. The insurance lady came in with the proposed cost. Even after my insurance, I still needed to pay $725.00. I didn’t have an issue with that price exactly. My issue is that I am on short term disability right now and have not received my disability payments and my earnings are reduced. When I explained why I cannot pay that much right now the insurance lady told me I could pay half immediately and remainder at delivery of crown. I said I thought I could come up with the first half that day, she was really curt and demanding and said “what about the balance in three weeks?” As if she did not trust me. The remaining interactions between the two of us went downhill quickly from there. I got up and went to front desk and told her I have to wait on treatment until my disability comes in. She was very rude to me the entire time. I am a returning patient and like the staff and dentists but I do not know where this lady got her people skills from. Wherever it was she did not learn much.